1800-Flowers.com

So for valentines day I order a nice and colorful Iris and Tulip bouquet for my wife.  On Valentines day she calls and says they are beautiful.  When I get home and walk in the door I see a dozen red roses, of which one of them is almost dead already.  So I explain to her that is not what I ordered. 

I call customer service and explain the issue and they will only refund me $14.  Hmm  I spent over $40.  So I didn’t think that was good enough as 2-3 roses were now dead 2 days later.  So I write into their customer service department about the entire experience.  They write back and pretty much say oops we are sorry.

Not good enough, so I follow up by saying the roses are now all dead (before 7 days) and your customer service is horrible, so I ask for a refund and offer to ship the dead flowers back to them.  You know what they said…….   I’m sorry we have put a 20% credit on your next purchase..  Oh Great..  That helps out a lot cause I will NOT be buying from them again ever..!!!

Be Aware of what you order and what you get using this company.